Returns & Exchanges
At Milano Di Rouge, we strive for excellence in every garment. If you are not completely satisfied with your purchase, we offer a streamlined return and exchange process within 14 days of delivery for store credit or size swaps.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Ensure all items are in their original, unworn condition with tags attached, and include the original packing slip inside the box.
- 3.Ship It Back
Affix the pre-paid shipping label provided through the portal to your package and drop it off at any authorized carrier location.
- 4.Processing and Credit
Once our warehouse inspects your return, please allow 5-7 business days for your store credit or exchange to be processed and issued via email.